Our Solutions
Exploring your telecommunications options
There’s more to VoIP than phone service over the Internet
VoIP provides businesses with robust features above and beyond the traditional landline phone services, such as filtering options that forward calls to different numbers, send calls directly to voice mail, allows remote users to have phone extensions, convert voice messages to text messages or even check voice mail via the Internet. For many companies, the tough decision isn’t using VoIP—it’s whether or not to have it premise-based or hosted. 911 Support can help you navigate the complex waters of VoIP to assess your business needs and choose the right approach for your company.
Premise-based VoIP
Keeping telecommunications close to home
Located at your site, a premise-based VoIP system provides the most control for your telecommunications needs. With cost effective lease options, the monthly cost is often less then a hosted solution. A business should look to its needs first and work backwards to ascertain the right fit. For instance, do you need a system to support remote workers and multiple offices? What about running your business applications or branching into virtualization? In a premise-based VoIP environment, all of the telecommunication features can be available from the start or added as you need them. If your company wants to maintain control of its telecommunications infrastructure, a premise-based VoIP solution can be a sound choice. 911 Support is here to help you understand your business requirements and cover all of the bases before making this critical business decision.
Hosted VoIP
Taking telecommunications into the cloud
In a hosted VoIP environment, the only tangible equipment a company invests in are the phones. The provider is responsible for delivering service to all of the devices, including those in remote locations – one of the distinguishing factors between premise-based and hosted VoIP. Because hosted VoIP lives in the cloud, the investment in and maintenance of hardware and software are taken care of by the service provider instead of you. If telecommunications IT is not a core competency of your company yet you require the robust feature sets of an enterprise-wide telecommunications system, talk to 911 Support to see if hosted VoIP is right for you.
